1. GENERAL
1.1 These general terms and conditions (“Terms”) apply when you purchase a product from driptstudio.com or through any of the associated sub-domains (all of which are hereafter referred to as “the Website”). An agreement is made between you as the customer (“you” or “the customer”) and Moutife AB, organization number 559127-7495 (“Moutife”).
1.2 In order to place an order via the Website, you must be at least 18 years of age and accept these Terms. By accepting these Terms you agree to comply with these Terms and also confirms that you have read and understood the information about the handling of personal data and that you consent to the use of personal data and cookies as stated in Driptstudio’s Privacy Policy.
1.3 The purchase agreement between you and Dript Studio is concluded when we confirm your order and you receive an order confirmation email from us. You are advised to save this order confirmation for reference in case you need to contact Dript Studio’s customer service team in the future.
1.4 When you place an order, you will be asked to provide certain personal information. You are responsible for ensuring the accuracy and completeness of the information you provide.
1.5 You can find information relating to our processing of your personal data in Dript Studio’s Privacy Policy.
1.6 You can find contact details and other information relating to Dript Studio under the About Us section on the Website.
2. PRICES AND PAYMENT
2.1 When ordering via the Website, prices stated on the Website apply. All prices are stated incl. VAT for private individuals. Prices do not include eventual payment and/or shipping fees. These costs are calculated separately and will be clearly stated at the checkout before you place your order.
2.2 The various options for payment are shown at checkout when you place your order. Dript Studio is entitled to charge you in connection with the order, unless payment by invoice or another similar payment method has been selected by you and has been approved by Dript Studio.
2.3 In case of invoice payment or payment in instalments, Dript Studio or its partners may obtain a third party credit report. If so, you will be informed of this.
3. RABATTER OCH KAMPANJER
Dript Studio reserves the right to discontinue any discounts and promotions that are offered through the website at any time. All offers and campaigns presented on the Website are valid for a limited time and are, in some cases, dependent on stock availability.
4. DELIVERY AND SHIPPING
4.1 The expected delivery time for our products are stated on the product page and/or at the checkout page on the Website. Goods are usually delivered within the expected delivery time. Unless delivery time is expressly agreed and if a delivery is delayed for more than 30 working days, and it’s not due to circumstances attributable to you, you are entitled to cancel the purchase.
4.2 Packages that shall be picked up from a collection point must be collected within the time specified in the delivery notification. In most cases, packages must be collected personally (bring valid ID and have the delivery notification and order number ready). You will receive notification that will show where and when packages should be collected. Notification may be by e-mail, regular mail or, if you have entered a mobile number, by phone call or text message. If you do not collect your package, Dript Studio is entitled to charge you a fee of 39 Euro.
5. RIGHT OF WITHDRAWAL
5.1 As all products sold by Dript Studio are custom-made according to the customer’s specifications, the right of withdrawal does not apply in accordance with applicable consumer protection legislation. By completing a purchase, you acknowledge and accept that no right of withdrawal applies.
5.2 When ordering a custom-made product — such as printed items produced on demand — you agree that the order is binding and cannot be returned or exchanged.
5.3 If you have any questions regarding your order or experience any issues with your product, please contact Dript Studio’s customer service for assistance.
6. COMPLAINTS AND WARRANTIES
6.1 You have the right to complaint in case your product is defective according to applicable consumer legislation. If you wish to file a complaint, please contact us as soon as possible after the deficiency has been detected using the contact details provided on the Website.
6.2 In case a complaint is approved, Dript Studio will compensate you in accordance with applicable consumer protection legislation. Moutife reserves the right to deny a complaint if it appears that the product is not defective in accordance with applicable consumer legislation. Upon complaints Moutife complies with the guidelines provided by the Swedish National Board for Consumer Complaints or the corresponding authorities in other European countries.
7. FORCE MAJEURE
Dript Studio cannot be held responsible for delays caused by circumstances that Moutife has no control over. This may include strikes, extreme weather, terrorist attacks and serious technical issues such as electrical, telephone or data connection problems, or other communication problems that are outside Dript Studio's control.
8. ÖVRIGT
8.1 Dript Studio reserves the right to decline or modify an order in the event of incorrect or incomplete information.
8.2 The content of the website is protected under intellectual property law.
9. CHANGE TO THE TERMS
Dript Studio reserves the right to amend these Terms.
10. DISPUTES AND GOVERNING LAW
10.1 Any disputes should primarily be resolved through contact with Dript Studio’s customer service.
10.2 In the event of a dispute, customers within the EU have the right to use the European Commission’s online dispute resolution platform: http://ec.europa.eu/consumers/odr
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10.3 These Terms shall be governed by and interpreted in accordance with Swedish law, unless mandatory law provides otherwise.
Terms and Conditions
Last updated: 2025-12-14